Privacy Policy

Privacy Policy for The Clothe Studio

Last Updated: October 10, 2025

Your privacy is very important to us at “The Clothe Studio”. This Privacy Policy explains what information we collect, how we use it, and with whom we share it when you use our services through our Telegram bot and website.

By using our service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our service to you:

• Information You Provide Directly:
  • Telegram User Data: When you interact with our bot, we automatically receive your Telegram User ID and public username (if you have one).
  • Uploaded Content: We collect the garment photos and the text captions you upload to our bot for processing.
• Information from Payments:
  • When you purchase credits, our payment partner (e.g., Razorpay) processes your payment. We receive a payment confirmation and transaction details, but we do not collect or store your personal financial information like credit card numbers or bank account details.
• Information from our Website (theclothestudio.com):
  • Contact Information: If you contact us through a form, we may collect your name and email address.
  • Usage Data: We may collect basic, anonymous data about how you interact with our website (e.g., pages visited) to improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Core Service: The images and captions you upload are the primary input for our AI. We use this data solely to generate your final model image.
• To Manage Your Account: Your Telegram User ID is used to create and maintain your account, manage your credit balance, and track your usage.
• To Process Transactions: To confirm your payments and add the purchased credits to your account.
• To Provide Customer Support: To help you with any issues or questions you may have.
• To Improve Our Service: We analyze anonymous usage data to understand what features are popular and how we can make our service better.

3. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, to make our service work, we need to share specific data with trusted third-party partners:

• AI Service Providers (e.g., Google Gemini): Your uploaded garment photos and text captions are sent to our AI partners’ servers for the sole purpose of processing and generating the final model image.
• Payment Gateways (e.g., Razorpay): When you buy credits, you are providing your information directly to the payment gateway to process the transaction securely.
• Temporary Hosting Services: For our AI to access and process your image, we may need to temporarily upload it to a secure cloud hosting service.

These third parties are obligated to protect your data and are not permitted to use it for any other purpose.

4. Data Retention Policy (Important)

• Your Images are Temporary: We have a strict policy of not storing your garment photos or the final AI-generated model images. They are used for the generation process, delivered to you, and then permanently deleted from our active systems immediately.
• Account Information: We retain your Telegram User ID and credit balance information as long as your account is active to provide you with continuous service.

5. Data Security

We take reasonable steps and follow industry best practices to protect your information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to request the deletion of your account information. To do so, please contact us using the information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We advise you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: theclothestudio2@gmail.com
• Via our Telegram bot: using the /support command.